Personal details, contact details, and identifiers.

System and application access data and internet and electronic network activity information.

Types of Personal Information Captured by Category

Name and contact details (such as e-mail and phone numbers when you voluntarily share this information with us to be contacted).

The Internet protocol (IP) address connects your computer or mobile device to the Internet. Creata Wallet Services metrics (e.g., the occurrences of technical errors, your interactions with service features and content, and setting preferences) Records of contractual agreements between yourself and Creata Wallet.

Purpose

The data collected is used to:

• Facilitate communication with you for customer support purposes.

• Ensure secure access to your wallet and assets.

• Facilitate and record cryptocurrency transactions.

• Provide customer support and address inquiries.

• Improve our services and user experience.

• Comply with legal and regulatory requirements.

• Provide troubleshooting and improve Creata Wallet Services.

• Analyze performance, fix errors, and improve the usability and effectiveness of Creata Wallet services.

• To fulfill the conditions of a contract to which you are a party.

Legal Basis (UK & GDPR)

Our legitimate interests are to ensure proper communication and handling within the organization. We request your consent when we process your personal information for a specific purpose that we communicate to you. When you consent to process your personal information for a specified purpose, you may withdraw your consent at any time, and we will stop processing your data for that purpose.

Our legitimate interests and the interests of our users include detecting and preventing fraud and abuse to protect the security of our users, ourselves, or others. Our legitimate interest is to keep the records necessary for your contract's performance.

WILL WE SHARE YOUR PERSONAL DATA WITH THIRD PARTIES?

Information about our users is essential to our business, and we are not selling our users' personal information to others. We do not share any of your sensitive information except:

• Transfer personal data to our service providers or third parties in connection with Creata Wallet’s business operations, as certain features of Creata Wallet rely on various third-party products and services (collectively “Third Party Services”).

• To comply with applicable laws, regulations, or enforceable governmental requests.

These third-party service providers can only access certain Personal Information, such as your public Wallet addresses, to perform their functions and may not use it for other purposes. Furthermore, they must process the personal information according to our contractual agreements and only as permitted by applicable data protection laws.

• Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, user information is generally one of the transferred business assets. Still, it remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the user consents otherwise).

• Asset Acquisition: In the unlikely event that Creata Wallet or substantially all of its assets are acquired, users' information will be one of the transferred assets. We may publicly share non-personally identifiable information with our partners, such as publishers, advertisers, developers, or rights holders.

HOW WE USE THE INFORMATION WE GATHER

We use your information to:

• Provide and improve our services.

• Respond to your inquiries and provide customer support.

• Analyze App performance and address errors.

• Notify you of updates, offers, or marketing materials related to the App.

• Comply with legal and regulatory requirements.

We primarily use the limited information we collect to enhance the Creata Wallet. Except if we sell all or a portion of our business, or as described below, we do not rent, trade, or sell your Personal Information. Some ways we may use your Personal Information are to:

• Contact you when necessary

• Respond to your comments, questions, or issues related to bugs or errors with Creata Wallet.

• Provide you with additional information.

• Send you information and marketing materials about services and products available through Creata Wallet, using push notifications or other means.

• Train our team members for other internal business purposes.

How We Ensure Secure Access to User Data

Here are some key procedures we utilize to ensure secure data handling:

• All user data is encrypted using strong encryption algorithms (e.g., SHA-256) to ensure data security at all levels.

• Implement explicit access controls to ensure only authorized members can access sensitive data.

• Continuously monitor wallet operations to mitigate the risk of anomalies and system vulnerabilities.

• Only collect and store the strictly necessary data for the wallet's seamless operation.

• Have a robust incident response plan to address data breaches or security incidents quickly.

• Ensure compliance with relevant data protection regulations (e.g., GDPR, CCPA) to safeguard user privacy.

Aggregated Personal Data and Non-Personal Information

We may share or disclose aggregated Personal Data or Non-Personal Information with service providers or other parties we conduct business with to showcase the company's performance. These service providers and parties may also share aggregated Non-Personal Information that they have independently developed or acquired. Additionally, we may combine aggregate information from the pixel tags and web beacons with similar data we collect from other visitors to help us improve our Services. When doing so, we do our best to ensure that aggregated information cannot be linked back to you.

• Agents or Third Party Partners: We may provide your Personal Information to our employees, contractors, agents, service providers, and designees (“Agents”) to enable them to perform certain services for us, including improvement of website-related services and features and performance of maintenance services.

• Business Transfers: We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired or go out of business, enter bankruptcy, or go through some other change of control, your Personal Information could be one of the assets transferred to or acquired by a third party.

Accepting this Privacy Notice

As outlined above, you consent to any such transfer. Protection of Us and Others We will share personal information outside of Creata Wallet if we have a reasonable belief that access, use, preservation, or disclosure of the information is necessary:

• To comply with any applicable law, regulation, legal process, or enforceable governmental request

• To cooperate with law enforcement; to enforce or apply our Terms of Use and other agreements

• To protect the rights, property, or safety of Creata Wallet, our employees, users, or others.

DATA RETENTION

Data Retention and Deletion

• Data is retained only as long as necessary for the purposes outlined in this Privacy Policy.

• Public wallet addresses generated through the App cannot be deleted from the blockchain.

• You may request deletion of personal data by contacting us at [email protected].

DATA SECURITY

We are committed to protecting your information by applicable laws and our data privacy policies. Unfortunately, we do not control these third parties and cannot guarantee complete security. We work to protect the security of your personal information during transmission by using encryption protocols and software.

We maintain physical, electronic, and procedural safeguards for collecting, storing, and disclosing your personal information and secure all connections with industry-standard transport layer security. Even with all these precautions, we cannot fully guarantee against data access, disclosure, alteration, or deletion through events, including but not limited to hardware or software failure or unauthorized use.

Any information you provide to us is done entirely at your own risk. We implement encryption and other security measures to protect your data. However, we cannot guarantee complete security due to risks inherent in internet use.

CHILDREN

We are especially sensitive about children’s information. Our Services are not targeted toward children; our users must be at least eighteen (18) years old to use our services. We do not knowingly collect information from children under the age of 13.

CONDITIONS OF USE, NOTICES, CHANGES AND UPDATES TO PRIVACY NOTICE

If you choose to use Creata Wallet, your use and any dispute over privacy are subject to this Notice and our Terms of Use. If you have any concerns about privacy at Creata Wallet, please contact us with a complete description, and we will try to resolve it. You also have the right to contact your local Data Protection Authority. We reserve the right to update and revise this Privacy Policy anytime. We occasionally review this Privacy Notice to ensure it complies with applicable laws and conforms to changes in our business. If we modify this Privacy Notice, we will update the “Effective Date” at the top of this page so that you can tell if it has changed since your last visit, and we will do our best to notify you. Please review this Privacy Notice regularly to ensure that you know its terms. Any use of Creata Wallet after an amendment to our Privacy Notice constitutes your acceptance of the revised or amended terms.