PRIVACY POLICY

Please note that this privacy statement will regularly be updated to reflect any changes in the way we handle your personal information or any changes in applicable laws.

This Privacy Notice describes the policies and procedures of Creatachain pte. ltd., (“we,” “our,” or “us”) about the collection, use, and disclosure of your information on https://creatachain.com/ and related mobile applications and products we offer (the “Services” or “Creatachain Wallet”).

OVERVIEW

Your right to privacy and protecting your personal data is important to us. The following sections provide further details on how we process your personal information through Creatachain Wallet. We don’t share your information with third parties except to deliver you our Services and products, comply with the law, make Creatachain Wallet better, protect our rights, or effectuate a business transfer. We’re not a giant, faceless corporation. We’re just developers trying to deliver an incredible product. If you have any questions or concerns about this policy, please contact us at [email protected] website.


HOW DO YOU ACCEPT THIS POLICY?

By using Creatachain Wallet, including downloading one of our mobile applications or visiting our website, you agree to the use, disclosure, and procedures outlined in this Privacy Policy.

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WHAT PERSONAL INFORMATION DO WE COLLECT FROM OUR USERS?

We do our best to minimize the amount of Personal Information we collect from Creatachain Wallet users. Your contact information, such as yourphone number, or email address (depending on how you contact us), may be collected when you communicate with us for support, if you report a bug or other error related to Creatachain Wallet or when you interact with us through social media. When you use our Services, we process PUBLIC wallet addresses that you generate through Creatachain Wallet.


Category of Personal Information

Personal details, contact details, and identifiers.

System and application access data and internet and electronic network activity information.

Types of Personal Information Captured by Category

Name and contact details (such as e-mail, and phone numbers when you voluntarily have shared this information with us to be contacted).

The Internet protocol (IP) address is used to connect your computer or mobile device to the Internet. Creatachain Wallet Services metrics (e.g., the occurrences of technical errors, your interactions with service features and content, and your setting preferences) Records of any contractual agreements between yourself and Creatachain Wallet.

Purpose

We are facilitating communication with you for customer support purposes.

Provide troubleshooting, and improve Creatachain Wallet Services. To analyze performance, fix errors, and improve the usability and effectiveness of Creatachain Wallet services. Necessary for the performance of a contract to which you are a party.

Legal Basis (UK & GDPR)

Our legitimate interests are in ensuring proper communication and handling within the organization. Your consent when we ask for it to process your personal information for a specific purpose that we communicate to you. When you consent to process your personal information for a specified purpose, you may withdraw your consent at any time, and we will stop processing your data for that purpose.

Our legitimate interests and the interests of our users in, for example, detecting and preventing fraud and abuse to protect the security of our users, ourselves, or others. Our legitimate interests are keeping records necessary for your contract's performance.

WILL WE SHARE YOUR PERSONAL DATA WITH THIRD PARTIES?

Information about our users is an important part of our business and we are not in the business of selling our user’s personal information to others. We may transfer personal data to our service providers or third parties in connection with Creatachain Wallet’s operation of its business, as certain features on Creatachain Wallet rely on various third-party products and services (collectively “Third Party Services”). These third party services providers only have access to certain Personal Information, such as your public Wallet addresses, to perform their functions and may not use it for other purposes.

Furthermore, they must process the personal information in accordance with our contractual agreements and only as permitted by applicable data protections laws. Business transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, user information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy notice (unless, of course, the user consents otherwise). Also, in the unlikely event that Creatachain Wallet or substantially all of its assets are acquired, users' information will be one of the transferred assets. We may share non-personally identifiable information publicly and with our partners- like publishers, advertisers, developers, or right holders.

HOW WE USE THE INFORMATION WE GATHER

We primarily use the limited information that we collect to enhance Creatachain Wallet. Except if we sell all or a portion of our business, or as otherwise described below, we do not rent, trade, or sell your Personal Information. Some ways we may use your Personal Information are to: Contact you when necessary; Respond to your comments, questions, or issues related to bugs or errors with Creatachain Wallet; Provide you with additional information; Send you information and marketing materials about services and products available through Creatachain Wallet, using push notifications or other means; Train our team members; Other internal business purposes.

Aggregated Personal Data and Non-Personal Information We may share or disclose aggregated Personal Data or Non-Personal Information with service providers or with other persons we conduct business with, including but not limited potential third-parties, for the purpose of showcasing the performance of the company. These service providers and other persons may also share aggregated Non-Personal Information that they have independently developed or acquired.

Additionally, we may combine aggregate information from the pixel tags and web beacons, with similar data we collect from other visitors to help us improve our Services. When doing so, we do our best to ensure that aggregated information cannot be linked back to you. Agents or Third Party Partners We may provide your Personal Information to our employees, contractors, agents, service providers, and designees (“Agents”) to enable them to perform certain services for us, including improvement of website-related services and features, and performance of maintenance services.

Business Transfers We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, your Personal Information could be one of the assets transferred to or acquired by a third party.

Accepting this Privacy Notice, as outlined above, you consent to any such transfer. Protection of Us and Others We will share personal information outside of Creatachain Wallet if we have a reasonable belief that access, use, preservation, or disclosure of the information is reasonably necessary to comply with any applicable law, regulation, legal process, or enforceable governmental request; to cooperate with law enforcement; to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Creatachain Wallet, our employees, our users, or others.

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YOUR RIGHTS WITh RESPECT TO THE PROCESSING OF PERSONAL DATA

You are entitled (under the conditions, and subject to the exceptions, set out in applicable law) to: Request Access to the personal information we process about you: You can request access to the information we have collected from you. You can do this by contacting us at [email protected].


We will provide you with a copy of the data we process about you. We may ask you to verify your identity to comply with your request. We will fulfill your request by sending your copy electronically. For any subsequent access request, we may charge you an administrative fee. Request a rectification of your personal data: If you believe that the information we have collected is incorrect or incomplete, you may contact us so we can update it and keep your data accurate. Object to processing your personal data: you may request that we no longer process your personal data. Request to erase your personal data: you may request the erasure of your personal data, including where such personal data would no longer be necessary to achieve the purposes for which it was collected. Any data that is no longer needed for purposes specified in the “How We Use the Information We Gather” section will be deleted after ninety (90) days. Wallet addresses created through the Creatachain Wallet application cannot be deleted from the Creata blockchain. Therefore we are unable to delete this personal information. If you wish for Creatachain Wallet to delete information about you at any point, you may contact us at [email protected]. Request the restriction of processing your personal data: you may request that Creatachain Wallet only processes your personal data in limited circumstances, including with your consent. Under California Consumer Protection Act (“CCPA”) you also have the right not to be discriminated against because of exercising your rights. Please note that we do not sell your personal data.

DATA RETENTION

Please note that even If you delete your Wallet or addresses from the Creatachain Wallet mobile application, uninstall Creatachain Wallet mobile applications from your device, or request that your information be deleted, we still may retain some information that you have provided to us to maintain Creatachain Wallet or to comply with the laws and regulations to which Creatachain Wallet is subject. If you have any questions or objections about how we collect and process your personal information, please get in touch with [email protected].


DATA SECURITY

We are committed to ensuring your information is protected by applicable laws and our data privacy policies. Unfortunately, we do not control these third parties and, therefore, cannot guarantee complete security. We work to protect the security of your personal information during transmission by using encryption protocols and software. We maintain physical, electronic, and procedural safeguards in connection with collecting, storing, and disclosing your personal information and secure all connections with industry-standard transport layer security. Even with all these precautions, we cannot fully guarantee against data access, disclosure, alteration, or deletion through events, including but not limited to hardware or software failure or unauthorized use. Any information you provide to us is done entirely at your own risk.


CHILDREN

We are especially sensitive about children’s information. Our Services are not targeted toward children; our users must be at least eighteen (18) years old to use our services. We don’t knowingly collect information from children under the age of 13. Suppose you are a parent or legal guardian of a minor child. In that case, we will treat any information you provide us while using Creatachain Wallet on behalf of your little child as Personal Information as otherwise provided in this Privacy Policy. If you have questions concerning our information practices with respect to children, or if you learn that a child under the age of 13 has used Creatachain Wallet, created a user account, or provided us with personal information, please email us at [email protected].


CONDITIONS OF USE, NOTICES, CHANGES AND UPDATES TO PRIVACY NOTICE

If you choose to use CreatachainWallet, your use and any dispute over privacy are subject to this Notice and our Terms of Use. If you have any concerns about privacy at Creatachain Wallet, please get in touch with us with a complete description, and we will try to resolve it. You also have the right to contact your local Data Protection Authority. We reserve the right to update and revise this Privacy Policy at any time. We occasionally review this Privacy Notice to make sure it complies with applicable laws and conforms to changes in our business. If we do revise this Privacy Notice, we will update the “Effective Date” at the top of this page so that you can tell if it has changed since your last visit and will do our best to notify you. Please review this Privacy Notice regularly to ensure that you know its terms. Any use of Creatachain Wallet after an amendment to our Privacy Notice constitutes your acceptance of the revised or amended terms.


Contact US for any query

We’d be happy to answer them. Shoot us an email or send us a note:


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Mailing Address:Creatachain pvt. ltd. gsm building,
141 middle road, #05-06, Postal 188976


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